Mediation brings about a change in our mentalities as well as in the evolution of our values and practices. Because it aims at the freedom and responsibility of individuals, mediation is at its rightful place in today's society.

Mediation, what is it all about ?  

• It is resuming a dialogue thanks to an outside, experimented, eye that can help each individual change its viewpoint towards the conflict ;
• It is becoming increasingly necessary in any situation ;
• It is possible in any situation ;
• Each of us can promote it ;
• Mediation embodies the willingness to listen objectively and the passion for conciliation ;
• Mediation is about « knowing how to do » but mostly about « knowing how to be » ;
• A new cultural development in society.

Its advantages ?   

• It is swifter, less expensive and more participant-friendly than the judicial approach ;
• It resorts to the maturity of the people ;
• It drives the parties to be the protagonists of the resolution of their dispute : it creates sustainable and consensual solutions rather than « remedies » imposed by an authority ;
• It is confidential ;
• It is always voluntary-based ;
• It may result in an agreement that can then be certified by a court ;
• It does not alienate the rights of the parties if no agreement is to be found and enables them to resume the court proceedings ;
• It establishes a genuine communication between the parties ;
• It allows commercial relations to be preserved or restored, common projects to be initiated or continued, new collaboration opportunities to be opened up ...

Who is the mediator ?  

• The mediator from CEBEGECO is qualified, approved by the Federal Public Service of Justice in each of the areas covered by the Act of 21 February 2005 (namely, in civil, commercial, social and family matters) ;
• It respects the ethical principles inherent in its function ;
• The mediator is neutral and accepted by both parties ;
• It cannot testify in court and does not send any report to the judge, the content of the exchanges remains strictly confidential, with the possible exception of the agreement protocol signed jointly by the parties.

What is its role ?

• The mediator leads the discussion, defines the conflict, identifies and clarifies the choice ;
• Without imposing any solution, it makes it possible for the parties to exchange their points of view in a constructive form of communication ;
• It encourages dialogue and reflection in an atmosphere of mutual understanding, respect and trust, conducive to creativity ;
• Lastly, it makes it possible to reach an agreement in accordance with the regulations and with the interests of each party.